How do you ensure translation quality before delivery?

Every project is reviewed by our in-house Quality Assurance team before delivery. Our quality process includes:

• In-house QA review: Every project is checked for accuracy, consistency, formatting, and project-specific requirements.
• MQM quality measurement: We use Multidimensional Quality Metrics (MQM), a recognized framework for identifying, categorizing, and measuring translation errors.
• Terminology management: We use client glossaries, translation memories, style guides, and reference materials to maintain consistent terminology and messaging.
• ISO-certified workflows: Our ISO 17100 and ISO 18587 processes establish defined quality and review requirements for professional human and AI-assisted translation, including independent bilingual revision when required.

Together, these measures provide multiple layers of quality control before your translation is delivered.