A certified translation and ISO certification refer to two different things. A certified translation is a translation accompanied by a signed Certificate of Accuracy for official use. ISO 17100 and ISO 18587 certification means a translation provider's processes meet the requirements of internationally recognized standards. ISO certification applies to the provider's processes, not to an individual translated document. Apex Translations provides electronic or mailed certified [...]

Apex Translations holds two internationally recognized certifications, each covering a different translation workflow. ISO 17100 is the standard for professional human translation. It sets requirements for translator qualifications, project management, quality assurance, and bilingual review by a second qualified linguist, so qualifying projects are produced through a documented, independently audited process. ISO 18587 is the standard for human post-editing of machine-translated content. It defines requirements [...]

We protect client information through secure systems, confidentiality procedures, and careful controls over how project data is accessed and used. We sign non-disclosure agreements (NDAs) upon request, use secure servers and file-transfer methods, and require our linguists and other project professionals to maintain confidentiality. When AI-assisted technology is used, we use systems and configurations designed to prevent client content from being stored or used to [...]

We ensure translation quality through qualified subject-matter linguists, documented quality assurance processes, and review levels matched to the requirements of each project. Our workflows follow ISO 17100 and ISO 18587 standards where applicable, and we use MQM (Multidimensional Quality Metrics) to evaluate translation quality using objective criteria. For ongoing work, we maintain translation memories, glossaries, and style guides to keep your terminology, messaging, and brand [...]

Turnaround time depends on the length and complexity of your content, language combination, selected service package, formatting requirements, and the level of review required. Smaller projects may be completed within a few business days, while large, highly technical, or multilingual projects may require additional time. If you have a specific deadline, let us know when requesting a quote. We can often adjust the workflow, assign [...]

The cost of professional translation depends on several factors, including the language combination, word count or project volume, selected service package, file type and complexity, formatting requirements, and turnaround time. We provide a customized quote before your project begins, so you know the cost upfront. When applicable, translation memory, repetitive content, volume, and ongoing-program discounts can help reduce costs while maintaining consistency across your projects.

The primary difference is the translation and review process used to achieve the quality level appropriate for your content. Our AI-assisted workflows combine advanced translation technology with professional human oversight to improve efficiency for content where speed and cost are priorities. Depending on the service package, human linguists may review, edit, or perform quality assurance to ensure the translation meets your requirements. Our human translation [...]

The right package depends on your content, its intended use, quality and compliance requirements, timeline, and budget. Essential is designed for content where efficiency and cost are the primary considerations, while Professional and Premium provide progressively greater levels of human expertise, review, and quality assurance for higher-stakes content. You don't have to determine the right package on your own. Tell us about your project and [...]