(*) Assuming the source document(s) are available in editable format, e.g., Microsoft Word and have an average level of complexity in terms of layout, graphics, etc., and the translation volume exceeds our minimum threshold.
Service Level Grade vs. Translation Quality
The chart below graphically illustrates how the translation quality and score varies with the three different service level grades in terms of accuracy and fluency:
Our scoring model used in quantifying the quality score is highly adaptable and capable of meeting virtually any specific needs of our clients. Details about our scoring model can be provided upon request.
There may be nuances and complexities in certain translation projects that would benefit from a more tailored approach. In such cases, we encourage you to discuss your specific requirements with us so that any necessary adjustments can be made. This ensures that the translated content will meet all of your expectations before finalizing an agreement.
Additional information about the different service level grades we offer can be accessed by downloading our Service Level Guidance Document.