ISO 17100:2015 and 18587:2017 Certified
TRANSLATION
SERVICES
Achieve Global Readiness with Our Comprehensive Localization Solutions
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Professional, Industry-Specific Translation Services
Apex provides high-quality and professional translation services to numerous major global entities and organizations. Our precision and attention to detail meet or exceed the linguistic standards of quality that you expect and require. Regardless of the industry you represent, we ensure that our translations match the industry-specific terminology relevant to your needs.
We’re not just linguists – we’re also engineers, physicians, attorneys, business executives, scholars, and professionals from various industries. We draw on our industry-specific knowledge to convert even the most demanding and complex text into nearly any language effectively, according to its application and cultural context. Our linguistic resources and project management capabilities ensure that you receive professional, industry-specific translations of documents in the following areas:
SmartGrade™ – Translations tailored to fit your needs
SmartGrade™ – Translations tailored to fit your needsApex offers SmartGrade™, an innovative concept that distinguishes between three distinct grades of translation services to best meet your translation requirements. This grading approach focuses on the requirements for different usage scenarios and the type (grade) of translation most likely to meet them.
Different usage scenarios require different grades. Our default is Service Level Grade 1.
Definition
Pure human translation by professional linguists, our standard translation process
When used
When first-class translation quality is required.
Texts with a high risk of harm if there are substantial errors
Translation process
Translations are completed by a team of professional linguists (translators, bilingual editors and reviewers).
This method produces the highest level in accuracy and fluency using the following process steps:
- Project setup and document preparation
- Project review
- Translation by professional linguist(s)
- Bilingual editing (revision) of the translation by independent editor(s)
- Final review by our professional proofreading team and project manager
Applicable ISO Quality Standard
ISO 17100:2015
Applications
- Legal translations such as court filings or depositions, etc.
- Patents
- Medical texts such as diagnoses, prescriptions, or instructions for use (IFUs), etc.
- Sensitive engineering documents
- Software user interfaces
- Marketing webpages, high-profile marketing content
- Any translations that are required to be certified
Pricing & Turnaround Time
Baseline
Definition
Hybrid between machine translation and human translation by professional linguists
When used
When an additional degree of flexibility for meeting limited budgets and/or tight
deadlines is required and some quality degradation can be accepted.
Text with a moderate risk of harm if there are substantial errors
Translation process
Translations are typically completed using AI-supported translation software (machine translation) and post-edited by professional human linguists using the following process steps:
- Project setup and document preparation
- Project review
- Raw Machine translation
- Post-editing of the machine translation by professional linguist(s)
- Final review by our professional proofreading team and project manager
Applicable ISO Quality Standard
ISO 18587:2017
Applications
- Internal reports
- Meeting minutes
- Service documents or manuals
- Informal emails
Certification of our translation is not available for this service level
Pricing & Turnaround Time
50 to 60 % of baseline
Definition
Pure machine translation
When used
When your project needs to be completed rapidly and translation errors do not play a significant role.
Texts with a low risk of harm if there are substantial errors
Translation process
Translations are completed using AI-supported translation software (machine translation only using the following process steps:
- Project setup and document preparation
- Raw Machine translation
- Final review by project manager
Applicable ISO Quality Standard
NA
Applications
- Triage (to decide whether to request a higher grade)
- Gisting (to decide whether content is relevant to a particular task)
- Corporate tech support articles
- Automated data mining, e.g., information discovery
- User-generated content of uncertain value
Certification of our translation is not available for this service level
Pricing & Turnaround Time
5 to 10 % of baseline
Additional information about the different service level grades we offer can be accessed by downloading our Service Level Guidance Document.
End-to-End Language Solutions
- Wide-ranging translation/localization services compliant with ISO 17100 and 18587 Quality Standards, including audio/visual, transcription, as well as DTP and graphic design services
- Single point of contact to facilitate uninterrupted flow of communication
- Support of a variety of file formats
- Rush services
- Comprehensive customer support
Optional translation services available at no additional charge:
- Adoption of company-specific terminologies: Collaboration with clients’ reviewers of the target language(s) prior to and/or after project delivery. This process is designed to ensure that we comply with your company-specific terminology and style in the requested target language(s) through the preparation glossaries and style guides.
- Translation memory management: This involves capturing your translation projects in a linguistic database (translation memory) for use at a later time, resulting in significant cost savings, improved translation consistency/quality, and reduced turnaround times.
- Free sample translation to assess our translation quality.
Additional document translation services:
- Proofreading and editing services
- Copy editing
- Certification and notarization of our translations
- Customized services and support upon request
For more advanced support requirements, Apex employs our Localization Maturity Model (LMM) to help develop methods and procedures designed to best match our services to the needs of your organization.
What Our Customers Are Saying
See what clients say about Apex’s translation services, DTP, and localization services. As part of our ongoing commitment to improving quality, we have partnered with an independent review site to collect customer feedback.
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